Legal notice

Legal Notice

This Legal Notice governs the use of the website and the provision of products by members (hereinafter referred to as "we", "us" or "our"). By accessing, browsing, or purchasing products from our website, you (hereinafter referred to as "you" or "user") agree to be bound by the terms and conditions set out below. If you do not agree with any part of this Legal Notice, please refrain from using our website and services.

1. Operator Information

Pursuant to the requirements of relevant laws and regulations on e-commerce operations, we hereby disclose our full operator information as follows, which is a mandatory disclosure for professional online stores and ensures your right to know:
  • Trade name: members
  • Phone number: +44 141 254 6254
  • Email: support@membersm.shop
  • Physical address: 209 Edgware Road, W2 1ES, United Kingdom
We operate in compliance with the laws and regulations of the United Kingdom and relevant international e-commerce norms, and assume corresponding legal responsibilities for all business activities carried out on the website.

2. Product Information and Liability

We strive to ensure that all product information displayed on our website (including descriptions, specifications, prices, images, and availability) is accurate, complete, and up-to-date. However, we do not warrant the absolute accuracy or completeness of such information due to possible typographical errors, system failures, or product updates. If there is a discrepancy between the product information displayed on the website and the actual product, we reserve the right to correct it at any time, and will notify you promptly if such a discrepancy affects your order. We shall not be liable for any losses caused by inaccurate product information that is not due to our intentional or gross negligence.
All products sold on our website comply with the quality standards of the United Kingdom and the destination country/region. If you receive a defective product or a product that does not meet the described specifications, please contact us in a timely manner in accordance with our after-sales service provisions, and we will provide a satisfactory solution (including return, exchange, or refund) in accordance with relevant laws.

3. Intellectual Property Rights

All intellectual property rights (including but not limited to trademarks, copyrights, patents, design rights, and trade secrets) related to our website, product images, descriptions, logos, and brand names belong to us or are legally authorized by the relevant rights holders. Without our prior written permission, you shall not copy, reproduce, distribute, modify, display, or use any of the above intellectual property rights in any form, otherwise, you shall bear corresponding legal liabilities for infringement.

4. User Obligations

When using our website and purchasing products, you agree to:
  • Provide true, accurate, and complete personal information and shipping address when registering or placing an order;
  • Comply with relevant laws, regulations, and this Legal Notice, and shall not engage in any illegal or improper activities that may damage our interests or interfere with the normal operation of the website;
  • Respect the intellectual property rights of us and third parties, and shall not use our website or products to infringe upon the legitimate rights and interests of others;
  • Bear the corresponding responsibilities for any losses caused to us or third parties due to your violation of the above obligations.

5. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special losses (including but not limited to loss of profits, loss of data, or loss of business opportunities) arising from your use of our website or products, whether such losses are caused by negligence, breach of contract, or other reasons. Our total liability for any direct loss caused by our intentional or gross negligence shall not exceed the total amount of your order.
We shall not be liable for any delays or failures in the provision of services caused by force majeure (including but not limited to natural disasters, wars, government policies, network failures, and logistics disruptions) or factors beyond our reasonable control.

6. Data Protection and Privacy

We attach great importance to the protection of your personal data and privacy. When you use our website and services, we will collect, use, and store your personal information in accordance with relevant data protection laws (including the UK Data Protection Act) and our Privacy Policy. We will not disclose your personal information to any third party without your prior consent, except as required by law or for the purpose of providing services to you.

7. Governing Law and Dispute Resolution

This Legal Notice shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising from or in connection with the use of our website, products, or this Legal Notice shall first be resolved through friendly negotiation between you and us. If the negotiation fails, either party may initiate legal proceedings in the court with jurisdiction in the place where our physical address is located (209 Edgware Road, W2 1ES, United Kingdom).

8. Modification and Update

We reserve the right to modify or update this Legal Notice at any time in accordance with changes in laws, regulations, or business needs. Any modified or updated content will be posted on this page, and the revised Legal Notice will take effect immediately upon publication. We recommend that you regularly check this page to understand the latest content of the Legal Notice. Your continued use of our website and services after the modification of the Legal Notice shall be deemed as your acceptance of the revised terms.

9. Contact Information

If you have any questions, suggestions, or complaints regarding this Legal Notice or our services, please contact us through the following channels, and we will reply to you within 24 business hours and handle it promptly:
  • Phone number: +44 141 254 6254
  • Email: support@membersm.shop
  • Physical address: 209 Edgware Road, W2 1ES, United Kingdom
This Legal Notice shall take effect on the date of publication.